I heard from Sam today and learned a few things. He continues to be working against an insurmountable number of requests. They ran out of silicone and that set them back a few weeks. I learned my order was in production although that was not reflected on the status of my order on the website. Tech issue there that while frustrating may bear hope that things are better than they seem. Also sending a second email before you hear back might make it take longer as they get bundled and put...
Order update advice
Order update advice